Mental Health

What is Mental Health?


According to the World Health Organization, mental health is characterised as “a state of well-being in which an individual realises his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community”.

Good mental health is a cornerstone for leading a happy and healthy life. While everyone aims to achieve this, it’s not always as easy for some. The pressures of everyday life can wear us down and can easily lead to mental health problems.

Managing mental health often requires management and support from a qualified professional

If you or anyone you know needs help, click here to find a list of support lines
  • Lifeline on 13 11 14
  • Kids Helpline on 1800 551 800
  • MensLine Australia on 1300 789 978
  • Suicide Call Back Service on 1300 659 467
  • Beyond Blue on 1300 224 636
  • Headspace on 1800 650 890
  • Relationships Australia: 1300 364 277
  • Covid19 Mental Wellbeing Service 24/7 -1800 512 348
  • Middle South CAT Service – Monash Medical Ph: 24/7 – (03) 1300 369 012
    246 Clayton Road, Clayton 3168, Fax: (03) 9594 1436
Covid-19 announcements from the Government for mental health patients

Due to COVID-19, the Australian Government has announced that there will be ten additional psychology sessions, on top of the existing 10 regular psychology sessions on their GP mental health care plans from 2021. Please book an appointment with your GP to renew, or to discuss your eligibility if you do not currently have a mental health care plan.

What is Mental Illness?

Mental illness includes a wide range of conditions that can significantly affect the way we behave or act. These conditions typically first occur in the teenage years, but can also become known later on in life. There are many different types of mental illnesses including:

Anxiety Disorders

Mood Disorders

Trauma Related Disorders

Addiction Disorders

Eating Disorders



Sleep Disorders

Our Approach


Our clinical psychologists have extensive experience working with people who suffer from depression, anxiety, trauma, GAD, stress, OCD, eating disorders and much more. We work with clients in an inviting and warm environment. All meetings are strictly confidential.

We take the time to listen and believe in promoting meaningful conversation in order to get a deeper understanding of your personal struggles. There is never a single immediate solution, so our focus is helping clients to make continuous progress with their issues.

The most important thing is ensuring our treatments have a positive impact on your daily life.


Why Bayside Family Medical?

We are committed to evidence-based therapeutic interventions (ie therapies that have been proven effective by scientific research). Attending our clinical environment means you will receive care and support from our psychologists utilising an evidence-based therapeutic approach. Depending on our clients’ needs, our therapies include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy and more.

Qualified Psychologists

Experienced and certified professional psychologists and therapists.

360 Holistic Care

Visit our general practice to support all of your medical care requirements at one location.

Long Term Health

We focus on long term health with personal mental health care plans and ongoing support.

How a Psychologist can help you

Seeking support from a psychologist is integral to treating mental illness. A psychologist will be able to offer appropriate therapies suited each mental health problem. The right psychologist is more than their qualification; an experienced psychologist will be able to provide the most effective treatment plan and provide you an opportunity to connect in a welcoming and comforting environment.

Our Psychologists and Therapists

Our team of senior clinicians can assess and treat children, adolescents and adults regarding a wide range of mental health issues including depression, anxiety, trauma, eating disorders and much more. Our highly qualified team includes:

B.BNSc, B.AppSci (Psych Hons), D.Psych (Clinical)


Graduate in Social Work & Accredited Therapist


Medicare rebates for Psychological services

Medicare benefits are available for a range of psychological services. Prior to seeing a psychologist, you will need to obtain a referral from your GP in order to be eligible for Medicare benefits. We recommend you speaking with your GP in the first instance for the latest advice if you intend to claim Medicare benefits.


Book an Appointment with one of our Psychologists

Our facility has been specially designed to create a warm and welcoming environment. We encourage you to get in touch with our experienced psychologies and make an appointment today.

Click the link below to book an appointment.

What is a Psychologist?

A psychologist is a professional trained in the science of how people think, feel, behave and learn.  In Australia, psychology is a regulated profession. This means that a practicing psychologists must be registered with the Psychology Board of Australia (PsyBA) and listed with the Australian Health Practitioner Regulation Agency (AHPRA).

What is the difference between a Psychologist and Psychiatrist?

Psychologist – Registered psychologists have a minimum of six years university training and supervised experience, while engaging in ongoing education to keep their skills and knowledge up to date.

Clinical Psychologists are trained in assessment and diagnosis of mental illnesses and are qualified to provide advice in clinical and compensation areas.

Psychiatrist – Psychiatrists are medical doctors with at least 11 years of training and they can prescribe medications.  Psychologists are usually the first point of contact before seeing a Psychiatrist.

What is the Better Access to Mental Health Care initiative?

Medicare rebates are available for psychological treatment by registered psychologists under the Australian Government’s Better Access to Mental Health Care initiative. This scheme provides considerable assistance to people living with mental health problems, allowing them greater access to psychologists and providing more affordable mental healthcare.

Under this scheme individuals diagnosed with a mental health disorder can access up to 10 individual and 10 group treatment sessions per year.

What is a registered psychologist?

Psychologists study the way people feel, think, act and interact. Through a range of strategies and therapies they aim to reduce distress and to enhance and promote emotional wellbeing. Psychologists are experts in human behavior. They have studied the brain, memory, learning and human development. Psychologists can assist people who are having difficulty controlling their emotions, thinking and behaviour, including those with mental health problems such as anxiety and depression, serious and enduring mental illness, addictive behaviours and childhood behaviour disorders.

All psychologists are registered with the national registration board, the Psychology Board of Australia, in the same way medical practitioners must be registered. This means that they must be competent and follow a strict Code of Conduct.

Can I go directly to a psychologist to receive treatment through Medicare?

To access mental health treatment under Medicare you must be referred by your GP, a psychiatrist or a paediatrician. If a GP is the referring practitioner he or she will need to prepare a Mental Health Treatment Plan before referring you to a psychologist. You should book a longer session with your GP to enable time for this.

Can I access any psychologist?

Under the scheme a psychologist must be registered with Medicare and have a Medicare Provider Number in order to be able to provide services under the Better Access scheme.

Can I request a referral to a specific psychologist or does my doctor have to choose?

Your doctor must first assess that you require the services of a psychologist. Your doctor may allow you to request a specific psychologist or may refer you to a registered psychologist that he/she recommends. The psychologist in question must have a Medicare Provider Number for you to be able to claim the Medicare rebate.

If I am already seeing a psychologist, can I access Medicare benefits?

In order to receive a Medicare rebate under the Better Access initiative, you must be referred to a psychologist by an appropriate medical practitioner (GP, psychiatrist or paediatrician). The doctor must first make an assessment that you need the services of a psychologist. If you are already seeing a psychologist, discuss this with your doctor.

How many sessions with a psychologist am I entitled to?

Under the Better Access initiative, eligible people can receive:

  •   Up to 10 individual sessions in a calendar year (1 January to 31 December).
  •   Up to 10 group therapy sessions in a calendar year where such services are available and seen as appropriate by your referring doctor and the psychologist.

Referrals cannot be provided for the full 10 sessions. A referral is for a maximum of six sessions. Your referring doctor will assess your progress after the first six sessions and determine whether further sessions are needed.

After you have reached the maximum number of allowable sessions for the calendar year you will not be eligible for any further Medicare rebates for treatment you receive from a psychologist until the new calendar year.

What will I have to pay for psychology services?

The cost to you will vary depending on the length of the session and the fee being charged by the psychologist.

The cost for a psychological therapy session is usually greater than the Medicare rebate, so it is likely that you will need to pay the difference between what the psychologist charges you and the Medicare rebate.

What about my private health insurance?

You cannot use your private health insurance ancillary cover to top up the Medicare rebates. You need to decide if you will use Medicare or your private health insurance ancillary cover to pay for any psychological services you receive. That is, you can either access rebates from Medicare by following the claiming process or claim where available on your insurer’s ancillary benefits.

What is a ‘mental disorder’?

‘Mental disorder’ is a term used to describe a range of clinically diagnosable disorders that significantly impact on a person’s emotions, thoughts, social skills and decision-making.